CONTACT

Get In Touch!

Have a question, need help with an order, or just want to say hello? Send us a message and we'll get back to you within 24 hours.

📞 +1 (888) 555‑0199

💌 info@coolhot.store

COOLHOT Ltd. 1450 Market Street, Suite 200 San Francisco, CA 94103 United States

Why choose COOLHOT? Because we know what moms need — comfort, support, and products that actually make life easier.

Q: “How long does shipping take?”

A: Shipping usually takes between 7 to 14 business days, depending on the shipping method you choose and your location.

Q: “How can I return a product?”

A: Returns are easy! Just contact our support team within 30 days of receiving your order, and we’ll provide you with all the return instructions.

Q: “Can I replace my product if it doesn't fit or I change my mind?”

A: Of course! If your item doesn’t fit or you’ve simply changed your mind, just contact us within 30 days and we’ll help you with a replacement.

Q: “Are your products approved or tested?”

A: Absolutely! Our products go through strict quality checks and are tested to ensure they’re safe and suitable for everyday use.

Q: “Can I send a product as a gift?”

A: Yes, you can send a product as a gift by entering the recipient’s address at checkout. We will make sure it arrives safely.