Thank you for shopping at www.coolhot.store

Processing Time:

All orders are processed within 2 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Rates and Delivery Estimates:

We offer Standard Free Shipping on all orders to the United States, United Kingdom, Canada, Australia, New Zealand And Israel.

We also offer Fast and First Class Shipping and Handling for a flat rate of $3.99.

Delivery times vary for each country. For more information, please refer to the product page.

Shipment Confirmation and Order Tracking:

You will receive a shipment confirmation email once your order has been shipped containing your tracking number(s).

Customs, Duties, and Taxes:

COOLHOT is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibilities of the customer (tariffs, taxes, etc.).

Damages:

COOLHOT is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy:

We currently ship to select countries: United States, United Kingdom, Canada, Australia, and New Zealand. If you are located outside of these countries, please contact us before placing your order to confirm if we can ship to your location and to inquire about shipping rates and delivery estimates.

Thank you for choosing www.coolhot.store!